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Returns and Exchange Policy inside the European Union

A special return policy is accepted if the item is returned from inside the European Union.

 

I hope that you are happy with your purchases from GeorgiaLeyla however, if you wish to return an item returns must reach GL no later than 1 working day from the date you receive the item, I will not accept returns after this time has passed.


Only certain items can be returned (lingerie and hosiery are non-returnable due to our hygiene policy).

All items are carefully inspected for quality control before they are shipped to customers to ensure they are in perfect condition.
If an item returns with defects, a store credit will not be provided and the item will not get back to you. This is firm.


You can return your parcel using any postal service. Please note - you'll need to cover the postage costs yourself. It’s a good idea to mark your parcel as ‘returned goods’ to avoid being charged any duties.

The parcel remains your responsibility until it arrives with us - remember to ask for proof of postage, you’ll need a proof you’ve sent it! I recommend to ship it back to me with a "signature required".


Refunds
- No refunds, store credit only!
- A store credit will be issued MINUS any costs that have occurred to us for the order (i.e. shipping and handling costs).
Example:
FedEx Shipping for E.U. is usually 35EUR - this shipping costs that have occurred to me for the order are not refundable. FedEx doesn't provide refunds.


Contact info@georgialeyla.com so I can provide you the return address
Don't ship the item back to me before I accept your return!


Much love,
GeorgiaLeyla

 

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